الشحن

Shipping Policy

Thank you for shopping at HtoM STORES. We are committed to delivering your orders efficiently and transparently. Please read our shipping policy carefully before placing your order.

Order Processing Time

All orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email once your order has been dispatched.

Shipping Times

Local Delivery (Lebanon): 2 to 5 business days after dispatch.

International Orders: 7 to 15 business days after dispatch, depending on the destination country and customs processing.

Please note that shipping times are estimates and may vary due to carrier delays, peak seasons, or unforeseen circumstances outside our control.

Order Tracking

All orders include end-to-end tracking. Once your order ships, you will receive a tracking number via email so you can monitor your shipment at every stage of delivery.

Customs Duties & Import Taxes

For international orders, customs duties, import taxes, and any associated fees levied by the destination country are the sole responsibility of the customer. HtoM STORES does not cover these charges and cannot predict or control them. We recommend checking your local customs regulations before placing an international order.

Shipping Address

Please ensure your shipping address is complete and accurate at checkout. HtoM STORES is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Contact Us

If you have any questions about your shipment, please contact our support team before reaching out to the carrier. We are here to help resolve any shipping issues as quickly as possible.